How to Order on Hacoo: Step-by-Step Guide

Learn how to order on Hacoo, open product links, choose the correct size and colour, complete checkout, and review your order before payment.

Shopping through Hacoo can feel confusing when you are using the platform for the first time. You may need to install the app, open a product link, select the correct product options, and complete your order through the checkout page.

This guide explains how to order on Hacoo and how Hacoo Links can help you discover products for women, men, and kids more easily.

What Do You Need Before Ordering?

Before opening a product link, prepare the following:

• The Hacoo app installed on your device
• An active Hacoo account
• Your delivery address
• A supported payment method
• The correct product size or measurements
• A stable internet connection

Having this information ready can make the ordering process quicker and easier.

How to Order on Hacoo

Hacoo’s official ordering instructions describe four main steps: open the Hacoo app, log in, select products and add them to the shopping cart, then proceed to checkout and payment.

Below is a more detailed explanation of the process.

Step 1: Install and Open the Hacoo App

Make sure the Hacoo app is fully installed on your smartphone.

After installation:

1. Open the app.
2. Select your preferred language or region when available.
3. Allow the app to load completely.
4. Create an account or log in to your existing account.

Logging in before opening a product link may help the product page load correctly.

Step 2: Find a Product Link

You can use Hacoo Links to browse organised product categories rather than searching through unrelated social-media posts.

Available categories include:

• Women’s shoes
• Women’s clothing
• Women’s bags
• Women’s accessories
• Men’s shoes
• Men’s clothing
• Men’s accessories
• Kids’ shoes
• Kids’ clothing
• Kids’ accessories

You can also visit the All Products page to browse different categories in one place.

Step 3: Open the Product Link

Select the product you are interested in from Hacoo Links.

The link should direct you to the relevant product page. When opening it:

• Make sure the Hacoo app is installed.
• Allow the link to open inside the app when prompted.
• Wait for the product page to load.
• Confirm that the displayed product matches the product you selected.

When a link does not open correctly, try closing and reopening the app before selecting the link again.

Step 4: Review the Product Details

Do not add the product to your cart immediately. First, review all available information.

Check:

• Product images
• Available colours
• Available sizes
• Product measurements
• Material information
• Quantity
• Estimated delivery information
• Customer reviews or images when available
• Current price

Product information may change, so always rely on the details currently displayed on the final product page.

Step 5: Select the Correct Colour and Size

Scroll through the product page until you find the available product options.

Select:

• Your preferred colour
• The correct size
• The required quantity
• Any additional product variation

Avoid choosing a size based only on what you normally wear. Size standards can vary between products.

Compare the product’s measurements with an item you already own that fits correctly.

Step 6: Add the Product to Your Cart

After selecting the correct options, tap the button to add the item to your shopping cart.

Before continuing:

• Confirm that the correct size was selected.
• Confirm the colour.
• Check the quantity.
• Review the displayed price.

You can continue browsing and add more products, or proceed directly to checkout.

Step 7: Review Your Shopping Cart

Open your shopping cart and review every item carefully.

Check for:

• Duplicate items
• Incorrect quantities
• Incorrect colours
• Incorrect sizes
• Changes in price
• Products you no longer want

Removing incorrect products before checkout can help prevent order mistakes.

Step 8: Enter Your Delivery Address

At checkout, provide your delivery information.

Your address should normally include:

• Full name
• Street address
• Building or apartment number
• City
• Region or state
• Postal code
• Country
• Telephone number

Check every detail before saving the address. Incorrect or incomplete delivery information may result in delays or failed delivery.

Step 9: Select a Payment Method

Choose an available payment method and review the order total.

Before payment, confirm:

• Product subtotal
• Delivery cost
• Any available discount
• Final order total
• Delivery address
• Payment information

Do not complete the payment until all details are correct.

Step 10: Complete Your Order

After reviewing the final order summary, confirm and complete your payment.

Once the payment has been processed:

• Check for an order confirmation.
• Save the order number.
• Keep any confirmation email or notification.
• Review the order inside your account.

Do not close the app immediately if the payment page is still processing.

How to Check Your Hacoo Order

After ordering, open the account or profile section of the app and locate your orders.

Depending on the order status, you may see information such as:

• Payment confirmed
• Order processing
• Preparing for shipment
• Shipped
• In transit
• Delivered

Tracking information may not appear immediately after placing an order.

How to Find the Right Product on Hacoo Links

Hacoo Links is organised to help users reach relevant products more quickly.

Browse by Shopper

Start with one of the main catalogues:

• Women’s catalogue
• Men’s catalogue
• Kids’ catalogue

Browse by Product Type

Choose shoes, clothing, bags, or accessories.

Use Detailed Search Terms

Instead of searching for a broad term such as “trainers,” try:

• Women’s white trainers
• Men’s black casual shoes
• Kids’ school shoes
• Women’s crossbody bag
• Men’s grey tracksuit
• Kids’ winter jacket

Specific phrases can produce more relevant results.

Tips Before Placing an Order

Check Measurements Carefully

Compare the listed measurements with your own measurements or with a similar product you already own.

Review All Product Images

Product images may provide useful information about shape, texture, colour, and proportions.

Check the Final Price

The price displayed on an external product page may change. Always review the current total at checkout.

Confirm Your Address

Check the spelling of your city, street, postal code, and contact number.

Save Your Order Details

Keep a screenshot or record of your order number, product details, and payment confirmation.

Review the Current Return Conditions

Return eligibility and processes can vary by product category. Hacoo’s current help information states that some categories are excluded from free returns and that returned products must meet specific condition and packaging requirements. Review the current policy inside the app before ordering.

Frequently Asked Questions

Do I need the Hacoo app to open a product link?

Hacoo product links are generally designed to open the related product through the app. Installing and logging in to the app before selecting a link can make the process easier.

Why does a product link not open?

The product may no longer be available, the link may have changed, or the app may not be loading correctly. Restart the app and try the link again.

Can product prices change?

Yes. Always check the current product page and checkout total before completing payment.

How do I choose the correct size?

Use the measurements shown on the product page rather than relying only on your normal size.

Can I order products for women, men, and kids?

Hacoo Links provides separate catalogue sections for women, men, and kids.

Where can I find more products?

Visit the All Products catalogue or use the Hacoo Links search page.

Start Exploring Hacoo Product Links

Ordering through Hacoo becomes easier when you understand each step.

Start by browsing Hacoo Links, select the correct product category, review all product information, choose the correct options, and carefully check your order before payment.

Explore All Products