Hacoo FAQ: answers to the most common questions
4 October 2026 · 1 min read
Quick answers about Hacoo: what it is, discount codes, payment, delivery, returns, sizes and how our links work.
Here are quick answers to the questions we get most often about Hacoo and about Hacoo Links. For more detail, see our full guides.
Frequently asked questions
What is Hacoo?
Hacoo is a marketplace shopping app where independent sellers offer fashion, sneakers, bags, accessories, beauty and home products at low prices.
What is Hacoo Links?
Hacoo Links is an independent website that collects the Hacoo product links we share every day on our Telegram channel and sorts them by brand and category, in seven languages. We do not sell anything.
Is there a Hacoo discount code?
Yes: FIRST14OFF or RIANNA14 give 14% off your first Hacoo order. Enter the code in the coupon field at checkout.
How long does Hacoo delivery take?
It depends on the seller; many orders take between one and four weeks. The app shows an estimate before you pay.
Can I return products bought on Hacoo?
Yes, within the time limit and conditions shown in the app (according to Hacoo’s conditions, 15 days from delivery). Return shipping may be at your expense if you simply changed your mind.
Which payment methods are safest?
Methods with buyer protection, such as PayPal or a credit card, so you can open a claim if something goes wrong.
Do Hacoo sizes run small?
Often, especially in clothing. Compare your measurements in centimetres with each product’s size chart and read the reviews.
Why does a Hacoo link not open?
The product may have been removed, or the app may be outdated. Update the app or look for a newer link on our site.
